Experience

Have suggestions for how we can improve Hulu? Share them here, or vote for the ideas you like best. The goal of our UserVoice community is to collect specific viewer suggestions for our product management team to consider in the future. With that in mind, please take note of the following guidelines:

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How can we improve Hulu?

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  1. Don't cut off live sports just because the allotted time is up and the next show is supposed to start. So frustrating.

    Allow for a live sporting event to air until is completed. There's nothing more frustrating than watching a game and having the game cut off and switch to the regular scheduled program while the game is still on. There has to be a way to correct this.

    33 votes
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    2 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  2. It’s 2018. Why is there such bad buffering during busy games? Don’t put out a product that can’t perform.

    It’s 2018. Why is there such bad buffering during busy games? Don’t put out a product that can’t perform. Commercial work fine but not the games? How’s that work?

    24 votes
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    5 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cant watch Stanley Cup playoff games on NBC

    Cant watch the Stanley Cup playoff games on NBC because NBC isn't available in my area. Hulu Live is a sponsor of the Stanley Cup playoffs and the advertise being able to watch "every game" but its the first round and I already don't get a nationally broadcasted game today

    14 votes
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    4 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  4. 32 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  5. buffering

    You've got to fix the buffering. I paused the Super Bowl so I could put my son to bed and every time the stream buffered, it snapped me back to live TV. I'm behind for a reason! Don't automatically snap me back to the live stream!

    35 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cannot skip ads? Really HULU?

    So glad you offered a free trial. HULU is the worst TV experience I have ever had on so many levels.
    Live TV has so many glitches I can say it doesn't really work. I have good internet, its HULU, and it is absolutely unwatchable.
    While everyone else was watching the first scores of the NHL game 7 Bruins playoff, I was staring at the HULU interface. Went on Twitter, and yes everyone else with HULU was out in the cold as well. A moving hockey puck looks like a bumblebee flying. Play stops and starts randomly and you have…

    3 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  7. Not everybody is interested in sports - allow users option to turn off sports

    As a software developer myself, I can tell you this is would NOT be a very hard feature to implement. Just DON'T insert all the sports menus when the "No sports please" option is checked "on".

    Meanwhile, I don't guess you could also create Hulu plans which do not include sports. I resent having to pay into ESPN and so on. Why don't you have special menus so we can watch symphony orchestras or ballet companies repeat? (Yeah, I know ... nobody is interested in these. Yet an orchestral performer is more adept than any basketball player. And a ballet…

    6 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  8. need a selection for sport type - there are no teams for golf - so there is no way to add "Golf" tournaments to My Stuff

    need a selection for sport type - there are no teams for golf - so there is no way to add "Golf" tournaments to My Stuff

    5 votes
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    1 comment  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  9. There needs to be a way to select favorite sports teams after initial setup.

    I added Hulu Live to my account to try it out. I cannot add any sports teams after the initial setup. I am not sure why this interface was put into production. Whomever made that decision is overpaid. All mobile apps today have a 'gear icon' that is easy to find. That is where all settings should be. Or, place it under 'settings'. Set/update my favorite sports teams, etc.

    23 votes
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    2 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  10. ESPN Live

    Hulu has been great for watching Live sports except for live games on ESPN. It freezes quite a bit and the picture quality gets fuzzy. I don't have any issues with live games on Fox or Big Ten Network. Just Curious if this could be addressed or it's just me.

    21 votes
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    5 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  11. 7 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please don’t give results of Olympic competitions in on demand menu

    I’m trying to watch the Olympics on demand. When searching for available shows the figure skating shows are telling the results on the menu. I had to switch to the nbc app instead of Hulu so I wouldn’t find out how someone skated or who won before I watch the competition. This is very annoying.

    5 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  13. Other sports

    I would like to be able to add other sports in "my stuff" (i'm sure I'm not the only one). I enjoy NBA, NFL, MLB, NHL, but I would like to add some soccer (European leagues, South American leagues, etc), tennis, F1, etc. It will be nice to see that feature.

    8 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  14. An easier way to add whole events to record such as Australian Open or 2018 Winter Olympics, & not each episode separately

    It is quite frustrating to record whole competitions such as Australian Open, Wimbledon or Winter Olympics, World Soccer cup, it's quite time consuming, and not so easy to find all the episodes of each championship!

    12 votes
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    1 comment  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  15. 4 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  16. Sports not "Live"

    There are so many screen freezes and so-called "buffering" pauses during live sporting events that it is simply useless to try to watch live, which makes the whole concept of Hulu Live a sort of fraud.

    55 votes
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    4 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  17. It's impossible to watch an NFL game live this is a joke!

    I don't have an idea, except to cancle my subcription.

    23 votes
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    1 comment  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  18. Don’t lie to people

    I have to pay $40 a month for my hulu service. I did extensive research, and spoke with one of your customer service representative for over 30 minutes. Now I am finding out that I was misled, and I CANNOT EVEN GET THE SUPER BOWL! I could save money by going back to cable tv, and this really sucks.

    5 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  19. NFL, NBA, NHL and MLB Networks

    Need to add NFL, NBA, NHL and MLB Networks. This would greatly enhance your sports package. Sling has 2 of the 3 so it isn't impossible.

    112 votes
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    Under Review  ·  29 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
  20. Search results missing from upcoming events

    Tl;dr — Search results are incomplete. Sometimes requiring manual browsing to find what you’re looking for.

    At this time (from the iPhone app), searching for San Antonio Spurs gives you the option to view all events they are listed in. However, the only result is a game on Feb 7 against the Phoenix Suns.

    The Spurs have also been added to My List, but the only game listed is when they play against the Suns on Feb 7

    Knowing that they play the Sacramento Kings tomorrow (Jan 28), you can find this game by going to Browse> Networks> Fox Southwest…

    6 votes
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    0 comments  ·  Sports & Teams  ·  Flag idea as inappropriate…  ·  Admin →
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